For Canadian orders over $99 we offer a free shipping option at checkout!
*Offer does not apply to Northwest Territories, Yukon and Nunavut*
Our Delivery Policy
We have partnered with Canada Post to provide you with fast and reliable service to anywhere in Canada. Just indicate the delivery address when you check out and we'll send you an email to confirm your order.
Merchandise can only be left in a secure location. If you're unavailable to receive delivery, the shipper will leave you a notification card to indicate how to obtain your order. If you do not collect your order in the time-frame indicated on your pick-up notice and it is returned to us, we reserve the right to charge a 10% re-stocking fee.
Delivery of oversized items to customers in certain remote locations may not be possible. In these instances, the Store will contact you to discuss the handling of your order.
Orders to small centres or remote locations may require extra shipping time. Most orders are shipped the same day the order is received or on the store's next business day following receipt of the order.
Availability
All shipments are subject to product availability. We do our best to ensure that all products on our site are in stock. If we are out of stock on an ordered item, you will be contacted regarding the products availability.
How to track your order
If you have any questions, regarding an order, just call me, Jon or send a note to unluggage@gmail.com
If, for some reason, we or the shipping service are unable to ship your complete order, we will contact you to find out how you wish to proceed.
Should the shipping information be entered incorrectly by the customer, and the delivery is returned to sender, the customer will be responsible for the covering shipping costs for the item to be re-sent.
Order Cancellation
If you wish to cancel an order, you must contact the store. If we have already processed your order, it may not be possible to cancel it.
US Shipping
We do ship to the States for a base rate of $40 CAD. Rates for some products will vary depending on product weight.